Why Communication and Idea Generation are Best Buddies
Our introduction video explains how we partnered to combine proven tools from the product development world with a cutting edge communication methodology to create the Hidden Solutions programme, a process that maximises the creative potential of every member of the team.
Our experiences show us that the results from even the best idea generation process can be damaged by negative thinking and behaviours that reduce the creativity in a team. Creating the right environment and mindset, with excellent communication backed by understandings from neuroscience gets teams firing on all cylinders.
We believe that everyone is naturally resourceful and creative and that working collaboratively enhances our effectiveness. A team that is in alignment, supportive and focused can produce amazing results. This focus, alignment and support needs to be maintained, because the human brain can switch off, become distracted or overloaded, unconsciously sabotaging the process.
Embedding a culture where teams continuously strive for better and better results requires more than just a great process. A resilient team who support, trust and respect each other, will maximise their combined capabilities.
How do we do this?
Working closely with clients to understand their people and business, we draw upon our wide and complementary experience from the communication and creative worlds to build a bespoke programme.
In the Hidden Solutions programme, we learn and demonstrate how the brain works both consciously and unconsciously, discovering what enhances and what detracts from our performance to create the ideal conditions for people to be at their best for collaboration.
Our set-up techniques helps individuals and groups uncover their best mindset for the task ahead. We also consider the physical environment for success in any task. In 2020, this has been particularly pertinent!
We promote constructive behaviours at each stage of the idea generation process; for example, holding back our natural tendency for judgment when creating ideas. This requires keen self-management and the ability to notice behaviours in ourselves and others. Tuning up our awareness also helps us give effective feedback. Giving and receiving evidence-based feedback builds trust and strengthens relationships.
Some fundamental communication skills used in Hidden Solutions are enhanced listening, recapping and asking clean questions. Clean questions are specific types of questions and use a syntax that is highly effective for creating shared understanding and keeping the questioner’s ego out of the way. Clean questions are effective in clarifying opportunities and proliferating ideas.
We recognise and respect different forms of thinking or expression and we encourage contribution from all parties and perspectives.
The Hidden Solutions idea creation process has three main steps, let’s look at these in turn.